Hello,

I am printing an excel report. a file is created in the home directory and is copied to the computer directory, but it does not run on the desktop.
the device from which it is printed works for all users except one. please give me tips.

So it launches excel for all users but one? Check and make sure excel is in the path on that computer. You might also need to check that the file that is downloaded to the computer is in the same place as ones that work and the user has permissions in that directory.

Hello,
just a thought, maybe
- a pop up blocker at client browser is active (LN-UI).
- insufficient user-rights on client.

Try the user on other client !

Regards

I've sometimes seen this happen because the file on the desktop gets locked and can't be overwritten (if the same filename is used every time you print to Excel). Clear out the temp directory on the desktop where these are stored and try again. Excel itself can be bad at locking these.

Try assoc on windows:
assoc | findstr -i excel
.csv=Excel.CSV
.ods=Excel.OpenDocumentSpreadsheet.12
.slk=Excel.SLK
.xla=Excel.Addin
.xlam=Excel.AddInMacroEnabled
.xld=Excel.Dialog
.xlk=Excel.Backup
.xll=Excel.XLL
.xlm=Excel.Macrosheet
.xls=Excel.Sheet.8
.xlsb=Excel.SheetBinaryMacroEnabled.12
.xlshtml=Excelhtmlfile
.xlsm=Excel.SheetMacroEnabled.12
.xlsmhtml=excelmhtmlfile
.xlsx=Excel.Sheet.12
.xlt=Excel.Template.8
.xlthtml=Excelhtmltemplate
.xltm=Excel.TemplateMacroEnabled
.xltx=Excel.Template
.xlw=Excel.Workspace
.xlxml=Excelxmlss

If the .csv is not ASSOCiated with Excel, fix it: assoc /? with assoc .csv=Excel.CSV Then. as stated before, excel.exe should be in the path environment as well.

Browser was blocking the report window. Thank you for your help :)

Tell us how?