Keitaro84
13th December 2022, 13:38
Hi, I have a problem with barcodes on report designer. Randomly the error appears in the images below, then just resize the barcode and everything works again, but after a series of tests it appears again and by resizing the barcode for the umpteenth time the report works again.

Has this ever happened to you, do you know how to fix it?

Thanks a lot

hotjens
13th December 2022, 20:05
This is not about Project or Service. Please use a different forum.

mark_h
13th December 2022, 21:39
Moved to a new forum where it hopefully gets more help. Sorry don't know a solution since I never used PDF conversion for anything.

srkndnsn
14th December 2022, 09:18
Hi, I have a problem with barcodes on report designer. Randomly the error appears in the images below, then just resize the barcode and everything works again, but after a series of tests it appears again and by resizing the barcode for the umpteenth time the report works again.

Has this ever happened to you, do you know how to fix it?

Thanks a lot

Hi,

I am not sure but maybe its related pdf properties for LN UI. It is setting file, which consists a lot variables like cache, jvm_options etc.

Best regards,

Keitaro84
15th December 2022, 15:20
From the logs it would appear that the error occurs because it goes out of memory. If I remember correctly in java it is corrected by increasing the maximum heap size using the options of the JVM. The problem is that I have no idea how to do it on LN.

srkndnsn
15th December 2022, 16:41
From the logs it would appear that the error occurs because it goes out of memory. If I remember correctly in java it is corrected by increasing the maximum heap size using the options of the JVM. The problem is that I have no idea how to do it on LN.

You can go $BSE\java\jvm_options file, set the heap size, as far as I remember

Best regards
Serkan

Keitaro84
19th December 2022, 09:28
Hi, thank you very much.

Sorry but I'm new to these systems... I checked the $BSE\java\jvm_options folder and the file doesn't exist. Can I enter it? is a reboot required?

srkndnsn
20th December 2022, 09:15
I am not sure but I think it should be there as standart, to be secure you can open Incident in Xtreme or you can try to create file and give parameter.

Please share your solution for others after you solved it.

bdittmar
20th December 2022, 12:02
Hello,
maybe the following can help you.

https://docs.infor.com/lmrk/11.0.x/en-us/lmrkwinolh/default.html?helpcontent=evi1541466273074.html

Regards

ee05220
21st December 2022, 11:28
Hi,

the field tdsls401.citm is not empty? Sometimes I get pdf error conversion when try to print an empty qrcode.

Regards.

Keitaro84
21st December 2022, 15:22
Hi,

no the field is always filled in plus I put a check on the print condition in case the field was null. Now I have opened a ticket to Infor let's see what they reply.

Keitaro84
1st February 2023, 11:24
I fixed it by using an older version of PDF Converter without uninstalling the Tools solution.

You need to navigate on LN Server to "$bse\java\application", locate your package combination (e.g. 107_oper.pacc) file and see the actual path folder value for "ttstpbml2pdf.javaapp" inside like:

ttstpbml2pdf.javaapp|7.6_a/ttstpbml2pdf.javaapp/1620300487 -> ttstpbml2pdf.javaapp|7.6_a/ttstpbml2pdf.javaapp

The next step is to enter that location - $bse\java\application\7.6_a\ttstpbml2pdf.javaapp - sort the folder by Name, highest numbers on top (=latest Java components), where the highest number (=folder name) should be equal to the value in our package combination file. Now take the one older folder name (=1617883999) in clipboard and replace it package combination file like:

ttstpbml2pdf.javaapp|7.6_a/ttstpbml2pdf.javaapp/1620300487

change to

ttstpbml2pdf.javaapp|7.6_a/ttstpbml2pdf.javaapp/1617883999

Save, and login again into LN and check if the issue is still present. This technique can isolate the issue to PDF Converter component only and there is no need to uninstall Tools solution where it was part of it. With the next Tools solution installation and if there is fix available, the re-deployment of Java component will put back all changes we made and will point to the correct (=latest) folder.

OmeLuuk
2nd February 2023, 18:16
I fixed it by using an older version of PDF ConverterWhen you need to fix it with an older version you will definitely need a newer version #badfix