tusharjain2204
16th August 2016, 05:32
Hi All,

In our organization we use BIRT reporting engine to get report outputs from LN.
In one report, i have used code39 barcode to print on the BIRT report.
Users print the report in webtop and then export it to PDF.
Both, webtop and PDF were showing barcode without any issue.

However, after I restarted the LN server users are unable to see the barcode in PDF.
It can be seen in other exported formats (excel, word, html), but not PDF.
I have restarted the server several time before, but this issue never happened.

I have tried changing the barcode font, designing a new report, but nothing seems to get work.

Has anyone encountered a situation like this?

Thanks in advance,
Tushar Jain.

bhushanchanda
16th August 2016, 08:15
Hi,

Did you try resintalling the fonts on both reporting server and the client machine? Can you check if the fonts are present under directory similar to this - "C:\Program Files (x86)\Adobe\Reader 11.0\Resource\Font"

Also, can you check if you save the word file as PDF, does the font show up?

tusharjain2204
17th August 2016, 04:18
Hi Bhushan,
Thanks for your reply.
Yes I've tried reinstalling the fonts as well, on both client and server machines.
If I save the word or excel file as pdf, the barcode shows up in pdf.
I have tried other pdf readers also, but its still the same.
So I think that pdf reader is not causing this issue.
-Tushar

manish_patel
17th August 2016, 11:28
Please check, if applicable

http://developer.actuate.com/community/forum/index.php?/topic/38981-report-rendered-as-pdf-on-apache-tomcat-server-does-not-show-barcodes/

tusharjain2204
19th August 2016, 04:22
Hi Manish,
Yes I've tried this too, but it didn't work for me.
Maybe I should try a different way to generate barcode in the report.
Do you have any suggestions?
Thanks,
Tushar