jon_lane
17th August 2011, 10:51
Hi,
When ever a sales order, purchase order, or other document is printed (even in Display mode) the first page is blank.

Y?

How to solve?

(Please keep posts basic :))

mark_h
17th August 2011, 14:53
Is this every report on your system? Has this just started occuring? Did anything get applied to the system?

jon_lane
18th August 2011, 16:47
Is this every report on your system?
95% BOM's, SO, PO, ITEM. only cost pice seems to be OK
Has this just started occuring?
about 1 year ago it started (after the migration to a new box)
Did anything get applied to the system?
SP16 from sp4.

This has confounded our support ... but its a real pain

mark_h
18th August 2011, 19:52
I keep thinking this has to do with the portingset or a tools patch, but I would expect infor to provide those recommendations. I can not think of anything else to look at. Are those the most current(portingset and tools patches)?

steveauckly
19th August 2011, 15:14
If you do a print preview, does it have a blank page?

jon_lane
19th August 2011, 15:32
yes!
(How annoying!!)

mark_h
28th August 2011, 18:50
Well it is always possible this new box has a setting somewhere that the old box did not have. If it is baan or the OS I do not have a clue. The only thing I remember is that once we went from one UNIX server to a new one, the UNIX admins forgot to get one set of printer drivers and it screwed up printing. But that got fixed before it got turned over to the users.