I created a subsession, which is called from sales order lines. In the subsession some fields will be filled by default with values, which I import from the sales order lines.
Problem: for some users, this fieds stay empty.


Thanx in advance
spartacus:confused:

Hi,

Maybe you can pin-point the area in which the users who have this problem, have in common? If only a certain set of users have this problem, maybe the problem is related to the users' Package Combination or Company number.

Otherwise maybe it could be an Authorisations problem?

till now I can not point-out certain users. As far as I know it works for all Superusers, but also for some normal users. I aggree, that it might be a problem of VRC or authorisation.

Is there any possibilty that the problem is caused from the program code?

Thanks
spartacus

Hello,

Since superusers have all rights they can see everything. If you imported the information in your own textfields then maybe some of the users have no read acces permission for these text fields.

Hi all

I found a workaround :-), but I dont`t understand the rason for the problem.
I found, that for users, for which the import doesn`t work, the program never reaches the "zoom.from.all" section. I have no glue why!!!! For all other users, the program reaches the "zoom.from.all"-section.
So for now I import the variables also in a "before.program"-section and check the "background" variable.

This seems to help for now

Thanx
spartacus