Hello,

I have the following problem since monday.

When a user opens the BW.exe and closes it, the option dioalog stays open.

We ran the session ttaad4225m000 on tttxt001 with only the repair reference counter option (and the files before, after and undefined)

After that it looked oke. We could open the bw, and close it.

At night we had aan offline backup of oracle. Via the log files of the backup everything looks fine. Our DBA tells me the same.

Despite that everything is "oke" we are having the problem of the open option dialog right now.

Does anyone have a clue to where I should look at?

This is a problem because we are running out of licenses.

Thanks in advance.

What are the running processes?
Option Dialog - Start shell (will start ttstpshell) - ps
What is the response to a killall command?/home/bsp > ps
PID GROUP PPID S FLAGS PRI NI TICKS SIZE MWIN CWIN COMMAND
0 0 0 20 0 0 41 0 0 init
1 1 0 S 20 0 3503 228 0 0 ottstpstdlib
2 2 0 B B 20 0 431 216 0 0 ottstppollmes
3 3 0 B B 20 0 643 225 11 15 mtccom00000000
7 7 3 R 40 0 1185 225 19 20 ttstpshell
/home/bsp > killall
0 1 2 3
/home/bsp > ps
PID GROUP PPID S FLAGS PRI NI TICKS SIZE MWIN CWIN COMMAND
0 0 0 R 20 0 0 21 0 0 init
7 7 3 R 40 0 2091 225 19 20 ttstpshell
/home/bsp > ^D

I had misread the ottstpshell.

Thanks for asking the ps output again!!!!!!!!

Reading it again.... I saw that the ottstppollmess was active!

That rings a bell! When you empty the systemmess file with vi, then the file is still 1 byte ! And that is giving the problem.

After I entered the command "> systemmess" and assured that the file is 0 byte The problem is solved.

Thanks very much for helping me reading the ps output again!!!!

Best regards,