OmeLuuk
26th November 2002, 17:53
One of our customers do have some 40 PC's HP Vectra VL6/400 type D6945A. They experience system crashes (freezes) also with the newer clients.
The errors registered in the event viewer are:
"
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry)
"
Baan is not familiar with this issue.
Microsoft Technet:
"
Q106373
Troubleshooting Event Log Error Messages 11 and 12
PSS ID Number: Q106373
Article Last Modified on 09-7-2001
The information in this article applies to:
· Microsoft Windows NT Server 3.1, 3.5, 3.51
· Microsoft Windows NT Workstation 3.1, 3.5, 3.51
· Microsoft Windows NT Advanced Server 3.1
Symptoms
When the number of mouse or keyboard events buffered internally by the driver in nonpaged pool memory is too low, one of the following error messages gets logged in the Event Viewer:
Source Category Event User
-----------------------------------------
Mouclass None 11 N/A
-or-
Source Category Event User
-----------------------------------------
i8042prt None 12 N/A
"
Anyone familiar with these kind of problems?
They seem to be rather system specific. But strange that bw-client updates cause this problem.
The errors registered in the event viewer are:
"
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry)
"
Baan is not familiar with this issue.
Microsoft Technet:
"
Q106373
Troubleshooting Event Log Error Messages 11 and 12
PSS ID Number: Q106373
Article Last Modified on 09-7-2001
The information in this article applies to:
· Microsoft Windows NT Server 3.1, 3.5, 3.51
· Microsoft Windows NT Workstation 3.1, 3.5, 3.51
· Microsoft Windows NT Advanced Server 3.1
Symptoms
When the number of mouse or keyboard events buffered internally by the driver in nonpaged pool memory is too low, one of the following error messages gets logged in the Event Viewer:
Source Category Event User
-----------------------------------------
Mouclass None 11 N/A
-or-
Source Category Event User
-----------------------------------------
i8042prt None 12 N/A
"
Anyone familiar with these kind of problems?
They seem to be rather system specific. But strange that bw-client updates cause this problem.