Hello,

Originally we were on BaaN IV c4 with sp14 on win 2000 , porting set 6.1c.07.02 , in order to make web top working baan told us to install a solution , we installaing that solution and it's related dependencies.

now whenever we try to execute any print or update session baan crashes, they suggested us to go for porting set 6.1c.07.03, & also to download 2 more solutions i.e. 13758 & 114812. ... and also instructed us to install sp15.

We have updated the porting set also i.e. moved on to 6.1c.07.03 , now problem is we are not able to install the solutions through PMC told by baan because the moment i click on Continue button , baan login crashes, what should i do ???

isn't it a typical problem ??? any hints ??? i personally feel that baan will send us the extracted objects for ttstpopen or the "Print to Device session " so that it doesn't crashes ..... just a guess .

Can somebody suggest as to what should i do , so that issue could be resolved by the time baan revert back to us.


Waiting for your reply.

Regards

Learner :(

Most likely your continue button does not work anymore, because the session after the patch is expecting a slightly different DD for some tools tables.

Run "Create Runtime for Tools"
Logout/in again
Optionally run "create Runtime"
Logout/in again

If you are on Windows, reboot your serber to make sure, you do not have any old objects in your shared memory.

Then try again.

I hope you are doing all this on a test system. If you do not have one, tha nthis is the time to ask your management for some budget for this.

Hello,

Well as u suggested i ran session ttadv5213m000 Create Runtime Data dictionary for tools , but it didn't helped, rebooted the srever also.

problem remains same , it crashes.

should i run Create Runtime Data Dictionary ttadv5213m000 , if yes, then what all options should i select ???

Waiting for your reply.

Regards

Learner

Maybe a bit more of a directed approach is needed:

a) When yoiu say crash, what do you mean? Any error messages? Any errors in logs/Event log?
b) Which components did the installed patches change?

Normally a create runtime is never wrong. Start it with tables, domains and sessions marked with a complete range. unmark the bit about help, which just costs time.

Again I hope you are doing this on a test system.

Hello,

Well, my crash means when i click on Continue button of session Type Print or Update , baan client closes along with all the sessions.

yaah below is the information which i got from event viewer



Event Type: Error
Event Source: Baan
Event Category: Bshell
Event ID: 1000
Date: 26/06/2004
Time: 10:14:27 AM
User: implement-server\test
Computer: implement-server
Description:
Env BaaN_IV_c4 (c:\baaniv_c4)
Prog bshell file \general\lib\al_1\al_wutil.c # 534
Keyword Stack trace
Username nv type S language 2
Process 0x6f4
Lasterror 0
Errno 0
bdberrno 509 (Bad memory cursor; bad table pointer specified)
Message Exception C0000005 (Access violation)
ddcolumn_by_ddtable+35 (1:0003baa5)
search_col+49E (1:0002103e)
complete_select1+1BA (1:0002064a)
qp_yy_parse+1098 (1:0002bc88)
qpc_parse+3C (1:0001f52c)
sql_parse+119 (1:000122b9)
mir_sql_parse+8D (1:000a097d)
baan_cpu+2DD0 (1:0008b920)
main+80D (1:0000080d)
mainCRTStartup+E3 (1:000f06e5)
1:00006903



yaah it updated lots of tools components at that time, right now i cannot take the report since it closes the baan client along with all the sessions.

i went through the technical details of porting set 6.1c.07.03, and it say that they have reolved this problem "Not able to print any session "

but it seems that i have to go to service pack 15. :(

Regards

Learner

Hi Learner,

Before you do that, do a quick search on Baan's support site for
"report archiving", you may have run into that.

It requires 3 tables to be created, but you can't use "create tables"
becuase it needs a report.. so you have to do it via GTM.. There is a solution on the site that tells you which tables.

The sessions crash if you don't have the tables, but I don't remember the error. It might be the same as what you are seeing.

Dave

hello,

i tried searching for the same on the baan support site, but unable to figure out.

could u please let me the know the solution no. in case u know.


Regards

Learner

Hi Learner,

Sol #139193

Here' the meat.

Create Runtime DataDictionary for Tools (ttadv5213m000) is necessary after installing this solution. (Option "Also Dump Data Definitions" set to Yes)
Without this action it will not be possible to print anymore.
The error "Fatal error: domain ttaad.doct doesn't exist" in ttstpsplopen will occur in case you don't run the Create Runtime Data Dictionary for Tools (ttadv3213m000) session.
Also create the tables ttaad340, ttaad341 and ttaad342 in company 000
The create of these tables should be done using ttaad4100.
Select the table and a message will popup "File does not exist, allocate ?" Answer this question with Yes and the table will be created.

2 important patches are already made for Report archiving: solution 140470 and solution 140492.
A problem with importing archiving is solved in Solution 141165.

For everybody reading these kind of posts, and since most of you seem to be on PMC v2 (aren't you? for BaanIV - the one that shows the post-exec steps that should be done after installing particular solutions), - make sure that you really pay attention to those messages when you do a check solution to install before you proceed with the installation!
Most of these problems, like the one that is beeing discussed here probably related to 3 missing tables, is now avoided if you do that, there are no more excuses regarding that you do not know what convert parameters you should use after and additional actions to take (like creation of tables and so on).

Hi,

Thanks a ton , it worked, & now i am able to run Print sessions & Update sessions.

Victor thanks for your tip, I was not aware that this sort of functionality does exists.

Regards

Learner

:)