wricks
15th March 2004, 18:43
Hi all,
I have one user that is having a problem on a few different sessions with yes/no fields. When she tabs into the yes/no field there is a 10 to 20 second delay on the cusor to show. Some times she clicks on the drop down arrow and nothing happens for 10 to 20 seconds. Now she only has 1 Baan window open and Lotus notes. Her desktop has 512 meg of ram.
I had another user with this problem but it went away.
Any ideas. This is the BW client on Windows XP machine. We are using Baan 4c4.
Francesco
15th March 2004, 19:04
There is most likely no direct connection with the yes/no enum domain, but tabbing into any field will trigger events that might delay operations.
Best thing to do is to put some trace functions on her client. That way you can determine what transactions are responsible for the delay.
If you're porting set is up to par, you should be able to use the new BLAT, which is just the greatest thing to come from Baan in a long, long time.
~Vamsi
15th March 2004, 20:32
BLAT? Francesco, Educate the ignorant.
Francesco
15th March 2004, 20:40
It is a new tracing toolaAvailable in porting sets 6.1c.03 and 7.1c.02 and higher.
It allows for comprehensive tracing of SQL, sessions, the database driver (yes! yes! Finally we have a tool that takes the guesswork out of query interpretations!), etc.
Best of all, because it logs everything in binary format, the trace files stay within acceptable limits.
Although not all options are implemented at this time (of course they don't tell you which ones aren't, I personally am unable to extract bind variables), it has proven extremely helpful in the two weeks that I've been able to use it.
BLAT can be set like any other variable. The options are available from the wiki or the Baan Performance Tuning Guide that was published here somewhere by Grandmaster Dikkie.
wricks
22nd March 2004, 20:28
Just to update you all about what the root cause was to this problem.
My help desk person deinstalled and reinstalled the nic driver and problem solved.
Thanks for all the help and suggestions.