ravin_singh
11th April 2013, 22:18
B: 0000000::: (00001): DS FATAL ERROR : No license to run object 'D:/Infor/Fp7ln/bse/tools/tt7.6_a/ottstp/ostpoledaemon' (productId 0)
B: 0000001::: (00001): DS FATAL ERROR : Could not create temporary file.
I get the above quoted error while trying to log in.
1. I took a database backup of my Live Environment/Server.
2. I took bse backup of my Live Environment/Server
3. I restored my Test Environment/Server database with backup of Live database
4. I replaced Test server's bse folder with Live servers bse folder.
5. Now when I try to log in to LN, it gives the above error.
Please help!!
ravin_singh
11th April 2013, 22:46
Also, these are my event details :-
Log Name: Application
Source: Infor ES
Date: 4/12/2013 1:27:01 AM
Event ID: 1000
Task Category: <Unknown>
Level: Error
Keywords: Classic
User: domainname\ionuser
Computer: ERPTEST.domainname.Com
Description:
Env : fp7ln (D:\Infor\FP7LN\bse)
Program : x file \general\lib\al_1\al_tmpfl.c # 62
Keyword : creat_tmp_file
User : ionuser type:N language:2
Process : 4224
Proc.Set : ionuser@:17375
Lasterror : 2 (The system cannot find the file specified.)
Errno : 2 (No such file or directory)
BdbErrno : 0
ExtraInfo : session: "ottstpjcadaem";object: "ottstpjcadaemon"; function: "unknown" ; company number: 700
Message : Cannot create tmp file: Cannot access/write in: bgu_implemented
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Infor ES" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>124</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-11T19:57:01.000000000Z" />
<EventRecordID>138547</EventRecordID>
<Channel>Application</Channel>
<Computer>ERPTEST.domainname.Com</Computer>
<Security UserID="S-1-5-21-1089370170-3787698364-3457899893-2673" />
</System>
<EventData>
<Data>Env : fp7ln (D:\Infor\FP7LN\bse)
Program : x file \general\lib\al_1\al_tmpfl.c # 62
Keyword : creat_tmp_file
User : ionuser type:N language:2
Process : 4224
Proc.Set : ionuser@:17375
Lasterror : 2 (The system cannot find the file specified.)
Errno : 2 (No such file or directory)
BdbErrno : 0
ExtraInfo : session: "ottstpjcadaem";object: "ottstpjcadaemon"; function: "unknown" ; company number: 700
Message : Cannot create tmp file: Cannot access/write in: bgu_implemented
</Data>
</EventData>
</Event>
learner
11th April 2013, 22:59
Check WIN authorization between prod. and test server as far as folders are concerned.
-Learner
ravin_singh
11th April 2013, 23:07
Hi ,
I have check everything. Right from the SLM licences to the folders access. Everything is fine.
bhushanchanda
11th April 2013, 23:25
I am sure you use ION.
As per the event you have
user : ionuser which is basically a connection between your ION server and the other server. The errors says that, the connection with the ION is still active.
Try this:-
1. Go to IONDesk.
2. Model -> Connect -> Document Flow
3. Deactivate any document flows related to your test server.
4. Also check if your connection points are now inactive.
ravin_singh
12th April 2013, 06:57
Thanks Bhushan,
The problem was with ION. Thank you very much.
bhushanchanda
12th April 2013, 06:59
Good job :)