hello all,

We are in Baan 4c . I would like to know about the Baan CRM in detail to understand what are the features available ? .

regs

Dear novicebaan:

I have seen all Baan CRM Products. Generally Speaking, There are three product families: iCRM/E-Enterprise/SalesPoint, All can integrated with BaanIVc and BaanERP5.

iCRM is developed by aurum, which is C/S Structure. The families include SalesPlus, MarketingPlus, ConfigurationPlus (Configuration Modeler+E-Configuration), Pricing Modeler...

SalesPoint is a B/S Structure Product, It may integrate with iCRM+BaanERP, Maybe it is not used widely.

E-Enterprise is a B/S architecture suite, includes E-Server, E-Sales, E-Service, B2B, E-Procument..., It is development to extend BaanERP, so it may be worked well with BaanERP.

A single product: E-Configuration Enterprise, is developed to replace E-Configuration, although both of them may be embeded in iCRM, SalesPoint and E-Enterprise, to provide Configurable product support, E-Configuration Enterprise is more powerful.

Regards.
Jerry

Attached is the presentation that SSA gave on CRM at the BWU Fall Conference in Charlotte. Hopefully this will be of help.

Hello all,

thnax for the reply
We have implemented Baan 4c in our company
I would like to know more about the CRM like

1.Which version of CRM will be compatible with BaaN 4c
2.The salient features / advantages of CRM over Baan 4c
3.Network requirement

If any company has implemented both . pl share the viwes for the above


Regs

BaaNnovice

Probably too late for this question but possibly useful for others; attached brochure gives a quick overview of what is now SSA CRM, which includes the former Baan CRM products as well as new Collaborative Order Management products.

regards,
Patric