Hi All,

I am having problems trying to save reports from Crystal Reports 8.5 to the APS server.

The environment is the following:
Crystal Enterprise 8.5 is installed on a W2000 server (stand alone installation, i.e all the servers are installed on the same computer).
Crystal Reports 8.5 Pro is installed on a W2000 workstation.

I can logon using the Management Console, no problem. I am using Enterprise authentication to logon and I'm using the Administrator account (no pwd).

When I try to connect to APS from within Crystal Reports, I get the following error message:
"Failed to logon to APS". If I logon to the Management Console, the 'failed' user shows as being connected.

If I try to Save the report using "Enterprise Folders" feature, I get "Critical error while attempting to communicate with the APS".

I performed the Crystal Reports 8.5 and Crystal Enterprise 8.5 installations as per the installation guides.

Any help would be greately appreciated,
Doina

This is described in the Crystal Knowledge base. See next link:

http://support.crystaldecisions.com/library/kbase/articles/c2009509.asp

Did you patch your CR8.5 ? You must run the path on the CE8.5 CD in the directory update\Crystal Report. This will - among other things - replace the DLL "EnterpriseApsBridge.dll" with a version suitable for CE8.5.

Toni