searocket
19th July 2012, 19:16
Hi, Does anyone know how to get service contract recognised revenue to populate with some values?

We have calculated and estimated values - but nothing in recognised.
We have invoiced a number of periods, with some periods still to be invoiced.
We have run session tsctm4251m000 recognize contract revenue - but no values are created.

The earned revenue factor is zero - not sure if this is correct?

Our revenue recognition is set to "number of days per period" in the service parameters.
We have finance posts stuck in interim accounts - and we had hoped that revenue recognition would move them.

Any suggestions?
thanks
bob