I understand how the calculation works to calculate the Invoice Amount in Labour Costs but the issue I have is that all of our customers are use to receiving Net Pricing which is not compatable with LN's current calculation. Is there anyone who also has the same requirements. I am working with Infor to try get a resolution but difficult if we are the only ones with this requirement.

Hi Rory,

Perhaps you can suggest to Infor to make this a parameter setting for Service Order Control:

Do you want gross or net pricing for Invoicing Amount in service order actual labour costs?

In this case it will be up to the user of the system how he/she wants to drive this and Infor can still handle all possible scenario's.
I wonder how this now works for material and other costs.