Hi Everyone,

Thanks in advance for viewing my problem.

A couple of days ago,we rebooted our Baan server. Ever since, the performance of this server has become very slow. It takes 1 minute for each baan session to open. Every time a session opens, an error message appears in the $BSE/log.

The description of the error is as follows

E:root: session: "ottstpstdlib ";object: "ottstpstdlib"; company number: 0
Log_mesg: BclmProductLicense returned cannot make connection


Also someimtes an error occurs in the $BSE/log/log.oracle8 as follows

dbs_errno = 510, Error 510 occurred:
Could not load shared Oracle library
path = /app/ORACLE/product/10.1.0/baandb/lib32
library = libclntsh.sl
Flushed at /view/port.8.4a/vobs/tt/servers/ORACLE_2/oci_shlib.c : #363.



Please suggest.


Thank you very much in advance.


Fredrick

Hi Fredrick.

The Oracle error 510 usually indicates that Baan thinks the database is not up, though the specifics from log.oracle8 are interesting. I would first check to see if libclntsh.sl is actually in the path specified. Confirm that the database is up by:

Oracle: Execute the command "ps -ef|grep ora|grep <ORACLE_SID>" to see if the dbwr, lgwr, pmon,smon are running . The other way to check if the database is up and running is to set the ORACLE_SID[ or TWO_TASK] , ORACLE_HOME [ or TNS_ADMIN] in the environment and then to try to login to SQL*Plus. If this test, shows that the database is not up, start the database and then try again.


For your other error, Baan seems to be having problem starting the standard library. With "BclmProductLicense returned cannot make connection", i would try patching tools objects by running "Patch Objects after Error solving" ttiex3226m000.

If that doesn't work, I would highly recommend that you call Baan support. My guess is that the reboot wasn't clean. I have had similar situations and usually patch objects after error solving cleans it up.

Hi Jason,

Thanks for your valuable inputs.

I cannot locate the session Patch Objects after Error Solving in LN6.1.
Is there any other way to Patch the tools objects?


Thanks and Regards,

Ricardo

BclmProductLicense returned cannot make connection

Where is your license server? Is this process (or service) started? If this server is on another host, could you "see" (ping) this host from application host?

Hi,

My license server is on the same machine in which baan is installed. The License service BclmServer is started.


Regards,

Ricardo

I cannot locate the session Patch Objects after Error Solving in LN6.1.
Is there any other way to Patch the tools objects?
This session is not valid anymore in the Reger (5.2) and LN (6.1) Tools versions.
BclmProductLicense returned cannot make connection
Did you execute the BclmClientTest utility to verify your license connectivity?
dbs_errno = 510, Error 510 occurred:
Could not load shared Oracle library
path = /app/ORACLE/product/10.1.0/baandb/lib32
library = libclntsh.sl
Flushed at /view/port.8.4a/vobs/tt/servers/ORACLE_2/oci_shlib.c : #363.
Refer to the thread for this issue - Anyone on portingset 6.1c.07.11 (http://www.baanboard.com/baanboard/showthread.php?t=27646&highlight=libclntsh.sl)