flysurfing
29th August 2007, 04:51
Hello,

here a question about the backup solution for INFOR LN 6.1.

Actually to perform the backup of the erp server i have:

And HP StorageWorks DAT 72x10 Tape Autoloader (http://h18006.www1.hp.com/products/storageworks/dat7210ta/index.html)

This device is compliant with the HP StorageWorks One-Button Disaster Recovery, providing the ability to restore the system quickly and effortlessly with the touch of a single button, eliminating the need for operating system and software CDs.

I used Hp data protector express (http://h18006.www1.hp.com/products/storage/software/datapexp/index.html) before and now Symantec Backup exec (http://www.symantec.com/backupexec/index.jsp) to try to backup this erp server.

These both software are supposed to be compliant with the ODBR.

I have some problem to backup fully my system and the database.

My idea is to backup daily / weekly / monthly all the system more the erp database. Like this in case of crash i just have to recover everything with the ODBR button.

As you can see in the log generated with the software i used before ( the hp one), i cannot backup the database file .

Thanks to help me to solve this problem!

Activity Log for Backup Local Machine


Storage Server: ERPBACKUP Generated on: 27-Aug-2007 04:00 PM
Version: Data Protector Express 3.10-sp3 Generated by: Admin

--------------------------------------------------------------------------------

Contents
1. Summary
2. Timing
3. Activity
4. Disaster Recovery
5. Devices
6. Media
7. Hosts
8. Objects


Summary
Job name Backup Local Machine
Job Type Backup
Product Data Protector Express 3.10-sp3 - 21824

Logging Mode Failed Objects Only
Backup mode Full
Auto verify mode Full verify
Write mode Overwrite all media
Span mode Restart file
Change mode Prompt for another media

Pass type Backup
Selected: 166373 objects, 35.09 GB
Completed: 166334 objects, 32.91 GB (93%)
Failed: 39 objects, 2.17 GB (6%)

Pass type Auto Verify
Selected: 166334 objects, 32.91 GB
Completed: 166277 objects, 32.90 GB (99%)
Failed: 57 objects, 6 MB (0%)

Selected: 166373 objects, 35.09 GB
Completed: 166277 objects, 32.90 GB (93%)
Failed: 96 objects, 2.18 GB (6%)


Timing
Start Backup Time: 16-Aug-2007 09:00 PM
End Backup Time: 17-Aug-2007 12:18 AM
Start Verify Time: 17-Aug-2007 12:20 AM
End Verify Time: 17-Aug-2007 03:31 AM

Start Backup Objects Time: 16-Aug-2007 09:10 PM
Elapsed Backup Objects Time: 3 hours,8 minutes
End Backup Objects Time: 17-Aug-2007 12:18 AM
Start Verify Objects Time: 17-Aug-2007 12:21 AM
Elapsed Verify Objects Time: 3 hours,8 minutes,15 seconds
End Verify Objects Time: 17-Aug-2007 03:29 AM

Start Task Time: 16-Aug-2007 09:00 PM
Elapsed Task Time: 6 hours,31 minutes,45 seconds
End Task Time: 17-Aug-2007 03:32 AM


Activity

Network\TAOLIGHTERP\Data Protector Express Catalog
The object Data Protector Express Catalog has been backed up to the media Home\Admin\Backup Local Machine - Rotation Media\Daily Rotation Media\Daily Set 3\Daily Set 3.


Disaster Recovery
Completed The boot track for the host TAOLIGHTERP has been written to Daily Set 3 in device HP C7438A (Serial Number HU106360SA)


Devices
HP C7438A (Serial Number HU106360SA)


Media

Home\Admin\Backup Local Machine - Rotation Media\Daily Rotation Media\Daily Set 3\Daily Set 3
Completed: 166334 objects, 32.91 GB


Hosts

TAOLIGHTERP
Start Backup Objects Time: 16-Aug-2007 09:10 PM
Elapsed Backup Objects Time: 3 hours,8 minutes
End Backup Objects Time: 17-Aug-2007 12:18 AM

Selected: 166373 objects, 35.09 GB
Completed: 166334 objects, 32.91 GB (93%)
Failed: 39 objects, 2.17 GB (6%)


Objects

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Bases
Error 4410: Object verify different Ver: av-i386-0607g.xml
Error 4410: Object verify different Ver: black.lst
Error 4410: Object verify different Ver: blst-0607g.xml
Error 4410: Object verify different Ver: daily-ec.avc
Error 4410: Object verify different Ver: daily-ex.avc
Error 4410: Object verify different Ver: daily.avc
Error 4410: Object verify different Ver: dailyc.avc
Error 4410: Object verify different Ver: fa001.avc
Error 4410: Object verify different Ver: gen005.avc

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\av\avc\i386\ForDiff
Error 4410: Object verify different Ver: av-i386-0607g.xml.dif

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\av\avc\i386
Error 4410: Object verify different Ver: av-i386-0607g.krg
Error 4410: Object verify different Ver: av-i386-0607g.xml
Error 4410: Object verify different Ver: av-i386-0607g.xml.klz
Error 4410: Object verify different Ver: daily-ec.avc
Error 4410: Object verify different Ver: daily-ex.avc
Error 4410: Object verify different Ver: daily.avc
Error 4410: Object verify different Ver: dailyc.avc
Error 4410: Object verify different Ver: fa001.avc
Error 4410: Object verify different Ver: gen005.avc

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\blst\ForDiff
Error 4410: Object verify different Ver: blst-0607g.xml.dif

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\blst
Error 4410: Object verify different Ver: black.lst
Error 4410: Object verify different Ver: blst-0607g.krg
Error 4410: Object verify different Ver: blst-0607g.xml

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\index\6\ForDiff
Error 4410: Object verify different Ver: u0607g.xml.dif

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\index\6
Error 4410: Object verify different Ver: u0607g.xml
Error 4410: Object verify different Ver: xml-0607g.pbv

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\update\rollback\bases\av\avc\i386
Error 4410: Object verify different Ver: av-i386-0607g.krg
Error 4410: Object verify different Ver: av-i386-0607g.pbv
Error 4410: Object verify different Ver: av-i386-0607g.xml
Error 4410: Object verify different Ver: daily-ec.avc
Error 4410: Object verify different Ver: daily.avc
Error 4410: Object verify different Ver: dailyc.avc
Error 16: File not found Ver: fa001.avc
Error 16: File not found Ver: gen002.avc

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\update\rollback\index\6
Error 4410: Object verify different Ver: u0607g.xml

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data
Error 4410: Object verify different Ver: rollback.ini
Error 4410: Object verify different Ver: sfdb.dat
Error 4410: Object verify different Ver: u0607g.xml

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Dskm
Error 4410: Object verify different Ver: av-i386-0607g.krg
Error 4410: Object verify different Ver: blst-0607g.krg
Error 4410: Object verify different Ver: xml-0607g.pbv

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Report
Error 3013: Object is busy Bkp: detected.idx
Error 3013: Object is busy Bkp: detected.rpt
Error 3013: Object is busy Bkp: eventlog.rpt
Error 3013: Object is busy Bkp: report.rpt

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\VMware
Error 3013: Object is busy Bkp: vmnetdhcp.leases

Network\TAOLIGHTERP\File Systems\C:\hp\hpsmh\data\cgi-bin\vcagent
Error 3013: Object is busy Bkp: vcagent.log

Network\TAOLIGHTERP\File Systems\C:\hp\hpsmh\logs
Error 3013: Object is busy Bkp: error_log
Error 3013: Object is busy Bkp: scache

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\shared\tmp
Error 3013: Object is busy Bkp: BclmServer.1296

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\2
Error 4410: Object verify different Ver: prod

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\2\prod
Error 4410: Object verify different Ver: erp

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Error 4410: Object verify different Ver: buyer

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\buyer
Error 4410: Object verify different Ver: erp

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Error 4410: Object verify different Ver: sale

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\sale
Error 4410: Object verify different Ver: erp

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Error 4410: Object verify different Ver: sour

Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\sour
Error 4410: Object verify different Ver: erp

Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data
Error 3013: Object is busy Bkp: master.mdf
Error 3013: Object is busy Bkp: mastlog.ldf
Error 3013: Object is busy Bkp: model.mdf
Error 3013: Object is busy Bkp: modellog.ldf
Error 3013: Object is busy Bkp: msdbdata.mdf
Error 3013: Object is busy Bkp: msdblog.ldf
Error 3013: Object is busy Bkp: tempdb.mdf
Error 3013: Object is busy Bkp: templog.ldf

Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG
Error 3013: Object is busy Bkp: ERRORLOG
Error 3013: Object is busy Bkp: log_16.trc
Error 3013: Object is busy Bkp: SQLAGENT.OUT

Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\Log
Error 4410: Object verify different Ver: FlightRecorderBack.trc
Error 3013: Object is busy Bkp: FlightRecorderCurrent.trc
Error 3013: Object is busy Bkp: msmdsrv.log

Network\TAOLIGHTERP\File Systems\C:\Taowebtop\config\usercontexts
Error 4410: Object verify different Ver: sale

Network\TAOLIGHTERP\File Systems\C:\Taowebtop\config
Error 3013: Object is busy Bkp: webtop.log

Network\TAOLIGHTERP\File Systems\C:\Taowebtop\tomcat\logs
Error 3013: Object is busy Bkp: localhost_admin_log.2007-08-16.txt
Error 3013: Object is busy Bkp: localhost_examples_log.2007-08-16.txt
Error 3013: Object is busy Bkp: localhost_log.2007-08-16.txt

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security\Database
Error 4410: Object verify different Ver: secedit.sdb

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security\logs
Error 4410: Object verify different Ver: winlogon.log

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security
Error 4410: Object verify different Ver: edb.chk
Error 4410: Object verify different Ver: edb.log

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\drivers
Error 3013: Object is busy Bkp: fidbox.dat
Error 3013: Object is busy Bkp: fidbox.idx
Error 3013: Object is busy Bkp: fidbox2.dat
Error 3013: Object is busy Bkp: fidbox2.idx

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\wbem\Logs
Error 4410: Object verify different Ver: FrameWork.log
Error 4410: Object verify different Ver: wbemcore.log

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\wbem\Repository\FS
Error 3013: Object is busy Bkp: INDEX.BTR
Error 3013: Object is busy Bkp: MAPPING.VER
Error 3013: Object is busy Bkp: MAPPING1.MAP
Error 3013: Object is busy Bkp: MAPPING2.MAP
Error 3013: Object is busy Bkp: OBJECTS.DATA

Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32
Error 3013: Object is busy Bkp: h323log.txt

Network\TAOLIGHTERP\File Systems\C:\WINDOWS
Error 3013: Object is busy Bkp: WindowsUpdate.log

Network\TAOLIGHTERP\File Systems\D:\ERP_DATA
Error 3013: Object is busy Bkp: taoerpdb.ldf
Error 3013: Object is busy Bkp: taoerpdb.mdf

David Eagar
29th August 2007, 05:03
I'm no expert on this subject, but is the backup being done with users on the system or jobs still running? It looks like the data is changing & therefore cannot be verified

flysurfing
29th August 2007, 05:09
Hi David,

no the erp is not go live yet. No one use expect the guys in charge of the developpement.

What do you think of this problem ?

David Eagar
29th August 2007, 06:03
Sorry, as stated, I am no expert in this. If it is not something easy like the error messages were suggesting to me, then I'm afraid I'm way out of my depth

David

flysurfing
29th August 2007, 06:16
No problem David,

i am waiting the feedback of others members !

kaukul
29th August 2007, 07:26
Objects

Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Bases
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\av\avc\i386\ForDiff
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\av\avc\i386
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\blst\ForDiff
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\bases\blst
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\index\6\ForDiff
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\temporaryFolder\index\6
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\update\rollback\bases\av\avc\i386
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\Updater\Temporary Files\update\rollback\index\6
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Dskm
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Report
Network\TAOLIGHTERP\File Systems\C:\Documents and Settings\All Users\Application Data\VMware
Network\TAOLIGHTERP\File Systems\C:\hp\hpsmh\data\cgi-bin\vcagent
Network\TAOLIGHTERP\File Systems\C:\hp\hpsmh\logs
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\shared\tmp
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\2
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\2\prod
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\buyer
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\sale
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o
Network\TAOLIGHTERP\File Systems\C:\Program Files\Baan\Worktop\cache\192.168.0.12\c_baan\b61tl\o\sour
Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data
Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG
Network\TAOLIGHTERP\File Systems\C:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\Log
Network\TAOLIGHTERP\File Systems\C:\Taowebtop\config\usercontexts
Network\TAOLIGHTERP\File Systems\C:\Taowebtop\config
Network\TAOLIGHTERP\File Systems\C:\Taowebtop\tomcat\logs
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security\Database
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security\logs
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\security
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\drivers
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\wbem\Logs
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32\wbem\Repository\FS
Network\TAOLIGHTERP\File Systems\C:\WINDOWS\system32
Network\TAOLIGHTERP\File Systems\C:\WINDOWS
Network\TAOLIGHTERP\File Systems\D:\ERP_DATA


Hi,

Your log has above mentioned failed objects....

Could you tell us what "D:\ERP_DATA" contains and pls tell us whether ur BSE vaariable is pointing to "C:\Program Files\Baan".

Also, about the backup software you are using, does it allow backup of application that is up and runnning? bacuse most of the failed objects get updated regularly on OS/Application level...

Regards,
Kaustubh

flysurfing
29th August 2007, 08:30
Thanks Kaustubh !

Now i use Symantec exec backup system !

Seems better do u know this software ?

Thanks !

kaukul
29th August 2007, 08:37
Seems better do u know this software ?


No, havent used. We had Data Protector at our previous client....

But can you check whether online backups are allowed on "Symantec Exec" Backup system?

sukesh75
29th August 2007, 09:13
Yes online backup is allowed on Symantec Backup Exec. You just have to use AOFO(Advanced Open File Option)..from what i read..

sk

flysurfing
29th August 2007, 09:22
Thanks you for your help !

Markus Schmitz
30th August 2007, 19:24
Sorry to take your hopes away, but life and backup is obviously a bit more difficult, than you approached it here.

So first of all, naturally all your errors are due to the fact, that you try to backup open files of running applications. But unfortunately the "Advanced open file" option is not your saviour, because it is just a trick of the backup SW to delay the backup of open files, until they are not open any more. This works fine under the assumptions of temporarily open files, but does not work at all for a running database.

If you are new to the whole backup story, then stick to KISS and try an offline backup, by shutting down Baan and the database below first.

Second of all, do not mix desaster recovery (OBDR) and normal restore/backup scenarios. The requirements are very different and so are the advised implementations.

I can only advise you to take the whole backup topic very serious and if requierd, get some professioanl advise on it.

Regards

Markus

flysurfing
31st August 2007, 04:17
Thanks Markus !

Actually, with Symantec Exec Backup we succeeded to backup everything and recover with odbr !

flysurfing
31st August 2007, 04:42
By they way,

the safest way to do a full backup is still the ghost image under dos. Only to be sure that all the files are backed up !

norwim
31st August 2007, 08:31
Sorry,

can't help it:

This is an incredible thread - like someone asking
"my car won't start - there is a light burning saying ..fuel empty..
the lightbulb is about 5mm big, the light's colour is orange to red
the light is positioned ......" etc.
And instead of all natural reason, someone takes the time to explain about gasoline driven motor vehicles and their basics (*bow to Marcus*).
And then the expert that started the thead enlightens the community with something like "diesel driven catarpillars are the best anyway".

Nice weekend to everybody

Norbert

flysurfing
31st August 2007, 08:38
Lol Norwim.

To answer to everybody. I am ok with that. I did the backup with symantec exec. I was able to recover everything with the odbr !

So thanks anyway for your help !