Han Brinkman
9th March 2004, 08:55
I need some help since SSA support doesn't seems to be able to help us. I am not a windows specialist, so probably I am overlooking something.
We work with 5b/5c on windows2000. We use the task schedule of W2k to schedule our jobs. The jobs are setup to run as a specific job user.
We notice that sometimes printjobs failes, i.e. they leave a bpf file in the tmp directory instead of actual printing the thing. At these times you can find an error in the eventlog saying 'No valid printer in your setup'.
This can be solved by using the default printer setting in bw (portingset 7.1d.03 and up). However I want to be able to make use of specific printers not just one. So I configure my printers in the devices make sure that they work.
Still on about 1 of 5 prints it fails with the error message above. SSA is telling us that they nobody else is having this problem.
If we keep the console logged on as the job user than the problem doesn't occur.
Any clues about what could be wrong?
Regards,
Han
We work with 5b/5c on windows2000. We use the task schedule of W2k to schedule our jobs. The jobs are setup to run as a specific job user.
We notice that sometimes printjobs failes, i.e. they leave a bpf file in the tmp directory instead of actual printing the thing. At these times you can find an error in the eventlog saying 'No valid printer in your setup'.
This can be solved by using the default printer setting in bw (portingset 7.1d.03 and up). However I want to be able to make use of specific printers not just one. So I configure my printers in the devices make sure that they work.
Still on about 1 of 5 prints it fails with the error message above. SSA is telling us that they nobody else is having this problem.
If we keep the console logged on as the job user than the problem doesn't occur.
Any clues about what could be wrong?
Regards,
Han