tjbyfield
21st October 2004, 07:49
See full details:
http://www.computerworld.com.au/index.php?id=660957214&eid=-180
This article doesn't really add much to what we have previously
discussed here but it does make it clear that SSA's strategy is to
'buy' market share and to 'build' customer share. I take the building
customer share to be increasing the revenue from customers by one
means or another. Either more products or more services, or both.
In the case of BaanIV customers who want to upgrade to ERP LN, this
probably means at the very least paying for compulsory: migration
services, systems consultancy, reprogramming vital customizations and
for education.
For some customers (such as the site where I work) this may be a lot
more involved due to the fact that a number of BaanIV features and
processes (such as containerised items and process manufacturing) are
not available at all and therefore considerable changes would need to
be made to business processes or to the software to work-around the
recission of the features.
The approach to data migration that is set out in the available
documentation, is in my view, a bit too simplistic (or perhaps
mysterious.) It involves unloading each table to an ascii file (much
like the Create Sequential Dump program) which is then converted to
the new field arrangement/format and then reloaded in the new format
using RDBMS utilities (such as sqlloader.) This may be a great
approach for small databases where the system could be out of action
for days during the final cut-over. But for databases that are 100's
GB and the max window is a day or less it does not seem feasible
without massive parralel processing streams which would require
additional hardware just for this job.
It will be very interesting to see the number of BaanIV sites that do
not move to ERP LN and then compare this proportion with the number
who did not move to BaanV.
I cannot but otherwise think that, as was the case with BaanV, the
intention is not to have users migrate unless this provides
significant increased revenue. Is this Customer Service ?
Terry
http://www.computerworld.com.au/index.php?id=660957214&eid=-180
This article doesn't really add much to what we have previously
discussed here but it does make it clear that SSA's strategy is to
'buy' market share and to 'build' customer share. I take the building
customer share to be increasing the revenue from customers by one
means or another. Either more products or more services, or both.
In the case of BaanIV customers who want to upgrade to ERP LN, this
probably means at the very least paying for compulsory: migration
services, systems consultancy, reprogramming vital customizations and
for education.
For some customers (such as the site where I work) this may be a lot
more involved due to the fact that a number of BaanIV features and
processes (such as containerised items and process manufacturing) are
not available at all and therefore considerable changes would need to
be made to business processes or to the software to work-around the
recission of the features.
The approach to data migration that is set out in the available
documentation, is in my view, a bit too simplistic (or perhaps
mysterious.) It involves unloading each table to an ascii file (much
like the Create Sequential Dump program) which is then converted to
the new field arrangement/format and then reloaded in the new format
using RDBMS utilities (such as sqlloader.) This may be a great
approach for small databases where the system could be out of action
for days during the final cut-over. But for databases that are 100's
GB and the max window is a day or less it does not seem feasible
without massive parralel processing streams which would require
additional hardware just for this job.
It will be very interesting to see the number of BaanIV sites that do
not move to ERP LN and then compare this proportion with the number
who did not move to BaanV.
I cannot but otherwise think that, as was the case with BaanV, the
intention is not to have users migrate unless this provides
significant increased revenue. Is this Customer Service ?
Terry