Dear All,

When we are using Journal Voucher GJV in the system when we are making trasaction in the session tfgld1101m000 then press continue in the next session that is tfgld1115s000, when we are using the entering the Ledger account 15450 system alerts the error "LEDGER ACCOUNT IS A CUSTOMER CONTROL ACCOUNT", this is unsual error to us. In April 2011 we using this 15450 they using this transaction tyoe RWO (Receivable Bad Debt Write Off). successfully now they want to use with GJV.

Kindly provide solution to my problem.

Thanks in advance.

This error means the ledger is used as control a/c in tfacr0110m000 (customer groups) session. If it is , users are not expected to enter transactions manually in this account as it can create mismatch in open item and consequently corrupt the data .

You should find some other way to enter such transactions.

Dear

You cannot pass any transaction by using JV transaction type for customer or supplier...
for which you may have to use debitnote/credit note
Hope you understand

When we are using Journal Voucher GJV in the system when we are making trasaction in the session tfgld1101m000 then press continue in the next session that is tfgld1115s000, when we are using the entering the Ledger account 15450 system alerts the error "LEDGER ACCOUNT IS A CUSTOMER CONTROL ACCOUNT", this is unsual error to us. In April 2011 we using this 15450 they using this transaction tyoe RWO (Receivable Bad Debt Write Off). successfully now they want to use with GJV.

Kindly provide solution to my problem.

Hi,
Why you want to use control a/c in JV transaction? It's because you are reconciling ACR with GLD ,in acr the transaction effect is correct & the same you want to insert in gld, if it's then you have to change control a/c option in table tfgld037 from backend table, complete your transaction & revert back the changes.

Thanks & Regards
Chitaranjan Singh Bhandari

Dear :

Do not change using table ..It will create more problem
the control account and gld never get matched

Why control account is used to make sure that all related transaction has to appear in GLD
so table level changes to be avoided using backend as far as possible if there is normal method for correction.

you can use the sales credit note ..
make a transaction catagory as sales credit note that will resolve your requirement.

Dear :

Do not change using table ..It will create more problem
the control account and gld never get matched

Why control account is used to make sure that all related transaction has to appear in GLD
so table level changes to be avoided using backend as far as possible if there is normal method for correction.

you can use the sales credit note ..
make a transaction catagory as sales credit note that will resolve your requirement.

Hi Sir,
Please clear me, sales credit note effect goes both in ACR as well as in GLD,
Let suppose my ACR balance is correct because the transaction is there, but the effect of that transaction is not triggered in GLD, then how can I correct my GLD.

Thanks & Regards
Chitaranjan Singh Bhandari

Dear

That means either somebody handle by GTM other wise it will not happen

The solution is check the ACR transaction doument number and try to print the journal of the same you can find the other effect of that entry
if journal is only giving one line of acr entry there is GTM involved that is sure.
other wise if the balance is not tally system will not allow to finalise the batch

tell your tool person to print the stperrorlog and see any changes done by GTM for this document


if that line is removed then you may have to correct by adding line in GLD by GTM only..
Baan cannot pass single side entry...