ckassab
29th December 2008, 20:26
Hi,

I have an integration transaction, it comes from a sales order, so it is an invoice.

It was finalized partially(taxes and costs and income finalized), the problem is that the customer transaction was not finalized, so my transaction was finalized unbalanced. Now i have a batch with one transaction not finalized and some transactions unbalanced finalized.

How can i do in order to finalized the customer line?.

Any help will be appreciated.

Than you in advance.

venkat_pj
4th January 2009, 19:13
Hi,

Just Check the Support Briefing "Rectification of Sales Integratins" in Infor365 site.
(Run otfcor0223, otfcor0231)

Regards

PVJ

Rajhyd
22nd January 2009, 14:26
Hi,

Are there are any errors coming during finalization. If no then the following can be done:

Use GTM to change the run number status to ready, batch status to ready and transaction type status to read - tables are tfgld109,tfgld100,tfgld101.

Now finalize the batch in the normal process.

Regards,
Rajasekhar