Hi,

My company as a frequent problem relating to debit notes issued by clients for rework/price difference, etc. The problem is the client usually clears those debit notes against some or parts of our invoices payment before we actually get the original document.
So what happens is the A/R clerk does not clear some of the invoices that should be matched against a debit note. This causes a lot of false positives in credit alerts and also a wrong list of overdue invoices.

What I would like is to be able to clear the invoices before the debit note arrives using the payment document or transaction but preserving the correct bank balance.

Does anyone face this problem? Any idea to solve it?
I have googled for solutions and found the attached 3897 document about SAP. Probably what I'm looking for are the "residual items"

Thank you,

If I understand the requirement clearly, you want to make the partial reciept of the invoice. Would that solve the purpose. since in the system there is no Debit note yet booked. Or a dummy Debit note can be booked to the extent of difference in reciept. and then the interim account can be reconciled, when actual debit notes are received from the customers.

Hope this will help you somehow.

Regards,
Sharad