Hello,

I wonder how other LN/Baan Finance Users do write off customer overpayments. Example:

A Sales Invoice over 1000,-- EUR has been posted, an unallocated receipt of 1001,-- EUR entered and matched with the invoice - there will be a negative amount on the open entries for the particular customer. The standard session tfacr2240m000 (write of payment diff.) ignores this amount so I wonder who has encountered that "problem" and how did you fix that.

My solution was to create a transaction type (kind: payment) and added the Payment Diff. Account - but that does not seem to be very comfortable.

Any ideas would be much appreciated.

Kai

Hello,

I wonder how other LN/Baan Finance Users do write off customer overpayments. Example:

A Sales Invoice over 1000,-- EUR has been posted, an unallocated receipt of 1001,-- EUR entered and matched with the invoice - there will be a negative amount on the open entries for the particular customer. The standard session tfacr2240m000 (write of payment diff.) ignores this amount so I wonder who has encountered that "problem" and how did you fix that.

My solution was to create a transaction type (kind: payment) and added the Payment Diff. Account - but that does not seem to be very comfortable.

Any ideas would be much appreciated.

Kai

Hi Kai
I also got this problem from the Unallocated Receipt / Receipt because the calculation of Exchange rates but in the Normally I used GMT to fixed its by transaction (The Aging diff with TB) in tfacp/tfacr not thourgh GL table.
But I think you solutions comfortable than me. Please you share these.
Regards,
Poowanai