Neal Matthews
4th February 2004, 18:47
Hello,
We have come across a Purchase Invoice within our system which has errorneous payment records against it.
Normally we would expect an anticipated payment record CPY to have a negative value but in this instance it is a positive value for the incorrect amount.
This has caused a the remittance advice for the supplier in question to contain a negative amount for the value in question.
Can anybody advise the best way to correct this problem so that we can pay the supplier the amount from the original invoice as well as the errorneous amount appearing on the CPY.
I have attached screen dump showing the purchase invoice payments.
Cheers
Neal Matthews
Intier Automotive - IT Support Analyst
We have come across a Purchase Invoice within our system which has errorneous payment records against it.
Normally we would expect an anticipated payment record CPY to have a negative value but in this instance it is a positive value for the incorrect amount.
This has caused a the remittance advice for the supplier in question to contain a negative amount for the value in question.
Can anybody advise the best way to correct this problem so that we can pay the supplier the amount from the original invoice as well as the errorneous amount appearing on the CPY.
I have attached screen dump showing the purchase invoice payments.
Cheers
Neal Matthews
Intier Automotive - IT Support Analyst