there are wrong entries coming for the combination sales and sales invoice for sales return orders.
The sales retun entry does not reverse the revenue entry made at the time of the original sales order. And the entry with the combination of sales and sales invoice total comes with zero amount. The sales order is with the neagtive quantity and price.

Please help me to see wht counld have been entered wrong....

Thanks in advance

We have BaanIVc4 and use sales returns that are completely reversed. I can't think of why different accounts would be involved if the returns are for an exact for (similar) reversal.
That is: if the order involves inventory items then the inventory items are specified, same customer, order has negative quantity but positive price and the amount is extended correctly to give correct total (note it is possible to not have the qty * price extended - we use this for value only invoice and credits).

Please provide an explicit example of the order / invoice and the return order . credit note.

Terry