blanchap
1st August 2023, 20:19
Hi,
got a problem that i cannot explain what the system did.
An order was invoiced with a quantity of 28 and a price of 998.9 but the amount invoiced is 99890
a quantity of 100 was ordered, a back order of 72 was generated when they did the maintain deliveries (since they delivered 28).
Looks like the system took the quantity ordered instead of delivered.
did anybody saw that in their system?
i have no clue on how it did this, tried a few scenarios but was never able to reproduce the error.
any ideas?
PB
got a problem that i cannot explain what the system did.
An order was invoiced with a quantity of 28 and a price of 998.9 but the amount invoiced is 99890
a quantity of 100 was ordered, a back order of 72 was generated when they did the maintain deliveries (since they delivered 28).
Looks like the system took the quantity ordered instead of delivered.
did anybody saw that in their system?
i have no clue on how it did this, tried a few scenarios but was never able to reproduce the error.
any ideas?
PB