Hi,

We are using Baan IV C4, we are using EDI Setup for creating Sales Order. Actually the job gets occasionally . Tried to analyse in various aspects but not able to track the root cause.

1. Confirmed there is no parallel processing running, session (tcedi7205m000)executed manaully.
2. Confirmed there is no impact from other jobs.
3. Whenever this EDI job hanged, there is no Command.fil file in command directory and the job status noted as "Running " and there are 2 application lock for this job.
4. Usually this job executes 5 mins from baan side , after that command.fil is killed through shell script and other process continues , once the job completes session comes out releasing the job.
5. Job not hanged at one time OR on a particular time OR on a particular day. It hangs occasionaly.
6. Some times even if there is no input file in APPL_TO directory , job get hanged.
7. Same Baan and Unix setup made in development server, and tried to schedule the job with same input file as in Production Server , In development server it never hangs .
8. There is no Script /Table difference between Production and Development Environment.

Can anyone suggest what may be the root cause . How to resolve this issue.

Thanks,

BR,

Murali

These type of problems are very difficult to resolve, as it happenign occasionaly. I am assuming this is an Inbound EDI netwrok, since the mention of 'appl_to' folder. So the Inbound EDI network will look for clearing the command.fil file by the external process at the right time. I would recommend to check your external process throughly. Somehow your network is looking for an action in the commad directory, even if you are finding there is no 'Command.fil' file.

Thanks
Chandra Ramineni

Hi,

I never seen any issue in Network OR Input Data , when the job hangs there is no command.fil. (command.fil is removed by shell script). 90% whenever the job hangs i am able to view the Application lock for 2 EDI session and one Trace file in Trace directory with 92 bytes . Some times i am able to view the applicaiton lock ,the header ID is noted with Process ID no, but the Header ID description is noted as ***********,
We are not able to track what will be exact issue.

Same time there is no NETWORK error / Server Issue /other interface issue / Manual Intervention etc.

BR,

Murali