Hi

When I create Purchase Return Order, occurs error message.

session : tdpur4100m900
purchase order type : PRO ( Return Inventory Order )
error message :

Enter a value for the Return Reason field.
Reason: A return reason must be entered because some items have to be returned

Detail included that attachment word file
Somebody help me
What shall i do ?

Thanks in advance
Regards
Son
__________________
Son
E-Mail: hjson@kci.co.kr

Hi,

You have to enter a return reason on the Purchase order header. In this session not all header fields are shown.
there are 2 options:
1 you personalize the session via webtop (via View menu) and add the return reason field
2 You first go the PO header details for an existing order (CTRL+M) and start creating the new PO return order from there. Then all header fields are available.
regards, Adriaan

Great Adriaan !!
You are my hero~:)
I had go the PO header details and select return reason field,
successfully make Purchase return order.
have a good day
regards, Son