rnayak72
23rd September 2005, 16:09
In our export sales order series, very frequently the procedure mask does not get updated and shows the same status even after execution of session.
The problem steps are after "Process Excise Invoice", the next step is "Print Sales Invoice"
Many times even after processing excise invoice the order step still shows Process Excise Invoice, similarly even after Print sales invoice, the order step does not move to PDSO. Sometimes the same combination of item & customer workd normally.
I have to then manually change Mask thru GTM.
This has been noted in RPL order steps too.
However our regular sales series with same sessions works normally.
Any advice ?
The problem steps are after "Process Excise Invoice", the next step is "Print Sales Invoice"
Many times even after processing excise invoice the order step still shows Process Excise Invoice, similarly even after Print sales invoice, the order step does not move to PDSO. Sometimes the same combination of item & customer workd normally.
I have to then manually change Mask thru GTM.
This has been noted in RPL order steps too.
However our regular sales series with same sessions works normally.
Any advice ?